Ape Born — Privacy Policy

Last updated: June 27, 2026

Ape Born (“we”, “us”) provides a fitness app that pairs with Ape Born EMS training devices to run and track workout sessions. This policy explains what we collect, why, and your choices.

Information we collect

Account information

• Email address — used to sign you in and to identify your account.
• Name — optional; shown in the app if you provide it (and, for Apple/Google sign-in, as supplied by the provider).

You can sign in with an email and password, or with Sign in with Apple or Sign in with Google. Email/password accounts are managed by Firebase Authentication (a Google service) on our behalf; we do not see or store your password. New email/password accounts must verify their email address before access is granted.

Device information

• Details about the Ape Born hardware you pair: device name, module type (e.g. abs, arms), serial number, firmware version, last battery level, and last-connected time.

Workout / fitness data

• Session records: workout title, mode, duration, repetitions, average and peak intensity, an intensity-over-time timeline, estimated calories, and timestamps.

Diagnostics & crash data

• When the app crashes or encounters an error, we collect a diagnostic report through Firebase Crashlytics (a Google service): the error and its stack trace, your device model and operating-system version, the app version, the device's state at the time (such as available memory and orientation), and an anonymous Firebase installation identifier. We use this only to find and fix stability problems. It is not linked to your account and is not used for advertising or tracking.

Support requests

• If you send us a problem report from inside the app (Devices & Settings → Help & report a problem), we receive what you wrote, the reply-to address you give us, and a technical snapshot taken at that moment. The snapshot contains the app version and build, your phone model and operating-system version, whether Bluetooth was available, and the most recent Bluetooth activity log from your current app session. For any Ape Born hardware you have paired, it also contains the device name, module type, firmware version, serial number, battery level and connection state. You are shown the snapshot in full before you send it. Unlike crash reports, a support request is linked to your account, so that we can reply to you and see the context of your problem. We use it only to answer and diagnose your request, and it is deleted with your account.

We do not collect: precise location, contacts, photos, advertising identifiers, or payment information. We do not use advertising or cross-app tracking SDKs.

How we use your information

• To authenticate you and keep you signed in.
• To operate core features: pairing devices, running sessions, and showing your history and stats.
• To diagnose crashes and maintain and improve the reliability of the service.
• To answer support requests you send us, and to diagnose the problem you reported.

We do not sell your personal information, and we do not use it for cross-app/third-party advertising.

How your data is stored and shared

Your data is stored using InstantDB, our backend/database provider, which processes and stores it on our behalf. We also use Firebase Authentication (a Google service) to manage email/password sign-in, Firebase Crashlytics (a Google service) for crash and diagnostics reporting, and Apple / Google when you choose those sign-in methods. Data is transmitted over encrypted connections. We share data only with service providers that help us run the app (such as InstantDB and Firebase), and only as needed to provide the service, or where required by law.

Data retention

We retain your account, device, and session data while your account is active. You can delete individual devices and sessions in the app. You can also delete your entire account from within the app (in Settings) — this permanently removes your account and its associated device and session data, and your email/password credential where applicable. You may also contact us to request deletion. We will delete your data unless we are required to retain it by law.

Your choices and rights

• Access, correct, or delete your data — in the app, or by contacting us.
• Withdraw consent by deleting your account.
• Depending on your region (e.g. EEA/UK, California), you may have additional rights; contact us to exercise them.

Children

Ape Born is not directed to children under 13 (or the minimum age in your region), and we do not knowingly collect their data.

Changes

We may update this policy; we will revise the “Last updated” date and, for material changes, notify you in the app.

Contact

Questions or requests: kiarash@apebornfitness.com.